Windows 10 Bluetooth issue – Bluetooth file transfer disabled by policy

Chum Hall

I saw this error when I tried to send a file from my PC to my phone. The devices are already paired, but won’t connect each other while transferring files. I have rebooted both my laptop and phone, reinstalled Bluetooth drivers! No luck! It also happens with my brother’s phone.

Nothing turned up in Cortana for ‘Bluetooth file transfer policy’. Need help.

bymatt
bymatt Best answer

Had the same issue. Turning on file and printer sharing from advanced sharing settings fixed it for me. Make sure you turn off and turn on your Bluetooth in your phones after saving the changes. If possible reboot your PC and try again. Let me know if this works.

Chum Hall

Aaha! I totally forgot to think about this! Thank you very much. I’m able to send files to my devices now. Does W10 usually turn these OFF by default?

bymatt

Glad it works :) I think yours is a fresh installation of Windows 10. I am not sure if that is the reason, but I experienced it on a clean installation as well.