User Profile Service failed the sign in. User profile cannot be loaded

Log In to Reply

Curiosity Technology Computers and Smartphones User Profile Service failed the sign in. User profile cannot be loaded

Tagged: 

  • I was trying to delete my default windows username by creating a new account. I set it as administrator and restarted to log into the new account, but it shows “User Profile Service failed the sign in. User profile cannot be loaded.” I am now unable to login. Please help.

  • This is more likely due to a corrupted user profile. Did you restart and try logging in again?

    • Yes. I restarted several times. Still cannot login.

    • Login back with your old account and follow these steps:

      1. Type regedit in the search and open Regedit
      2. Find this key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList
      3. There should be some folders starting with S-1-5. Click on each folder and find if any of it has the ProfileImagePath with your new user account name.
      4. If there are two folders, rename the one with .bak extension to be the main one
      5. Find keys RefCount and State and set the value to 0 by double clicking on them.
      6. Restart and check now.
    • I tried this and I still got the same damn message! I proceeded to delete the folders and create a fresh account. Same error!

    • After creating a new account, try copying all the contents from the default folder to your new user folder and restart.

    • Copied everything. Still can’t login with the new account. Thank you so much for helping me so far. I’m gonna do a fresh install.

    • Before you try a fresh install, try this: Change your folder options to show hidden files. Check whether if you have a folder named SQM here C:\Users\Default\AppData\Local\Microsoft\Windows\Temporary Internet Files and delete it.

    • Wow! This fixed it! Login works. You are a life saver Billy! Thank you very much! You just saved me a day’s work was about to face.


You must be logged in to reply to this topic. Log In