Hi again! I tried updating Telegram this weekend, but the update failed with an error code 0x8000000e. After the failed update Telegram app crashes when trying to open. Cannot uninstall either. Help me @billymathews!
I hope you have rebooted the phone and repeated the process! Have you tried a soft reset? The error code isn’t helpful in this case (although I can see threads with the similar issues).
I have tried everything except a hard reset.
I just reproduced the issue. This is clearly a botched update! I suggest you try to uninstall the app from the storage menu then.
- Storage > This Device > Apps & Games.
- Long press Telegram and uninstall.
This worked for me on 920! If you still can’t uninstall it, contact Telegram support (not Windows support!) before you go the hard reset way.
This worked!! The issue is resolved. You just saved me from a hard reset! Thank you!
Glad I could help! :) Happy holidays!
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