Curiosity › Technology › Computers and Smartphones › User Profile Service failed the sign in. User profile cannot be loaded › Reply To: User Profile Service failed the sign in. User profile cannot be loaded
Login back with your old account and follow these steps:
- Type
regedit
in the search and open Regedit - Find this key
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList
- There should be some folders starting with
S-1-5
. Click on each folder and find if any of it has theProfileImagePath
with your new user account name. - If there are two folders, rename the one with
.bak
extension to be the main one - Find keys
RefCount
andState
and set the value to0
by double clicking on them. - Restart and check now.