Reply To: User Profile Service failed the sign in. User profile cannot be loaded

Curiosity Technology Computers and Smartphones User Profile Service failed the sign in. User profile cannot be loaded Reply To: User Profile Service failed the sign in. User profile cannot be loaded

Login back with your old account and follow these steps:

  1. Type regedit in the search and open Regedit
  2. Find this key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList
  3. There should be some folders starting with S-1-5. Click on each folder and find if any of it has the ProfileImagePath with your new user account name.
  4. If there are two folders, rename the one with .bak extension to be the main one
  5. Find keys RefCount and State and set the value to 0 by double clicking on them.
  6. Restart and check now.